Sends the email again, with the option to change recipients or update the email. ‘Message Recall Failure’ notice (the system is unable to recall the email) You will receive one of two messages if you chose to be notified.Once the message recall process is completed, emails will be sent to all recipients who have read the email noting that a message recall has been attempted (remember, it cannot be recalled from these recipients).Note: Any content in the previous email will appear in the message dialogue box, for you to edit as needed. Note: You will not be able to recall emails to an individual who forwards their email to a personal email account from their Delete unread copies of this message and replace with a new message’ Outlook will attempt to recall mail from those who have not read the email, as long as they are still on Trent's Exchange server. If this box is not selected, you will not receive a response on recalled mail. We recommend that you check the box to receive a message if the recall completes.In the Recall Dialogue box, select either ‘Delete unread copies of this message', or ‘Delete unread copies and replace with a new message’.From the drop down menu, select either ‘Recall This Message…’, if you wish to just recall the email, or ‘Resend This Message’…, should you wish to resend/replace a previously sent email. From the file tab, click on the ‘Resend or Recall’ button.From the email you wish to recall or resend, click on the ‘FILE’ tab at the top of the page.Find the email you want to resend or recall, and double click on the email and open it. From the Outlook client, Open the ‘Sent Items’ folder, to view previously sent emails.Recipients who have read the email will still see the original message, and not the replaced message.ĭeletes or replaces an email with an updated version of the email. An email can only be deleted or replaced to recipients if they have not previously read the email.It is not possible for Outlook to recall the email, once the email has left one mail server and gone to another mail server.If you sent an email to someone on a different mail Exchange server (such as a personal email or another institution) and you attempt to recall it before it has cleared Trent's Exchange server you should be successful. Resend or Recall emails sent to recipients
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